Domestic Abuse Case Management Database
Halo is the complete case management tool for Domestic Violence and Sexual Abuse services in the UK. The software includes all the tools you need to manage everything from the first helpline call, through risk assessments to Marac meetings and casenotes.
Halo has been developed by domestic abuse agencies, police forces, independent domestic abuse advisors, rape crisis centres, sexual assault referral centres and housing agencies.
Halo System Sizes
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Small 5 - 9 users - TODO with RB
Standard Halo Modules
Standard DA formset
2 custom forms
Standard DA Alerts
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Medium 10-30 users
Enhanced Halo Modules
Standard DA formset
8 custom forms
Custom DA Alerts
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Large 31 users +
Advanced Halo Modules
Standard DA formset
8 custom forms
Custom DA Alerts
Client Focussed Care
A fuller, more human understanding of each survivor’s story is held safely, reducing admin and creating space for compassion, connection, and trust‑building. Support stays steady and consistent, with real‑time risk visibility helping teams act quickly and confidently as circumstances change.
Multi‑agency collaboration strengthens, creating a coordinated, protective pathway centred on each survivor’s safety and dignity.
Streamlined Workflows
Workflows move the way your service works, reducing friction and keeping staff focused on what matters. Smart automation cuts duplication and manual steps, while clear, consistent processes help practitioners know what comes next and give clients smoother, more reliable support.
Information surfaces at the right moment, removing bottlenecks and speeding progress from referral to outcome. The system adapts to your practice rather than reshaping it, giving teams confidence, clarity, and the space to do their best work.
Simplified Reporting
Clear, accessible reports give every user the insight they need, with flexible filtering that makes it easy to surface exactly the right information. Instant visibility of trends and outcomes helps teams understand performance, risks, and impact at a glance.
Fast exports and shareable formats keep insights moving smoothly across teams and partners, while consistent, reliable data gives organisations confidence in the numbers they use to make decisions and demonstrate impact.
Secure Data Sharing
Safe, controlled access ensures the right people see the right information at the right time, with robust permissions, audit trails, and security measures protecting clients and staff throughout every interaction. Teams collaborate smoothly across services while maintaining strict confidentiality, supported by real‑time visibility that enables quick, confident, responsible action.
Consistent, compliant data handling gives organisations confidence in the information they use to meet regulatory requirements and deliver safer, more connected support.
Collaborative Teams
Everyone works from the same shared picture, with practitioners, managers, and partners connected through one secure platform. Clear, coordinated communication reduces duplication and missed updates, while stronger cross‑team alignment helps services respond consistently and confidently, even when multiple roles or agencies are involved.
Shared visibility of progress, tasks, and risk keeps teams informed and able to act quickly, creating smoother, more reliable support. Clients experience a service that feels connected, organised, and working in step rather than in isolation.
Real Time Insights
Instant visibility of what’s changing helps teams respond quickly with the most up‑to‑date information. Clear trends and patterns make it easier to spot escalation, progress, and pressure points, while live updates keep practitioners, managers, and partner agencies aligned.
Clients receive support that responds to their situation as it unfolds, with teams acting confidently on current information rather than outdated records.
Adaptive System
A system that shapes itself around your practice flexes to different service models, team structures, and ways of working. Workflows adjust as situations change, giving practitioners the right steps and information in the moment. Screens and forms adapt to role and context, reducing cognitive load and keeping support intuitive.
Consistency comes without rigidity, offering shared structure while still allowing professional judgement and nuance. The system grows with you as services expand or requirements shift, evolving without costly rebuilds or disruptive change.
Better Outcomes
Clear visibility of progress helps practitioners understand what’s changing, what’s working, and where support is needed. Timely, informed decisions are grounded in accurate, up‑to‑date information, with insights that highlight risks, strengths, and emerging priorities while keeping services aligned and consistent.
Stronger continuity across teams ensures confident, coordinated action, and organisations gain measurable evidence of impact, supporting better decisions, improved practice, and investment in what truly makes a difference.
Caseload Managed
The caseload manager is the centrepoint for workers.
They can view the status of key cases, upcoming alerts and risk flags.
The rocket button gives you access to instant messages, quick forms and activity journals.
Your Questions, Answered
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Yes Halo is designed to fit the operational reality of any human‑service environment.
Domestic Abuse, Drug & Alcohol, Young People’s Services, Family Support, Housing, Criminal Justice, Early Help, Mental Health - Halo already supports them all. [refine order]
Because the system is fully configurable, it adapts to your workflows, terminology, assessments, and reporting requirements rather than forcing you into a rigid template.
If your service needs:
structured case management
clear risk visibility
multi‑team or multi‑site working
consistent processes
visible audit trails
…then Halo is a good fit. -
Link to the 3 packages section
Costs depend on three things:
The size of your service (number of users)
The modules you need (case management, reporting, HaloXT, SMS, etc.)
Any bespoke configuration required
Halo is priced transparently and scales with your organisation. -
We combine a thoughtful, human-centred approach with clear communication and reliable results. It’s not just what we do, it’s how we do it that sets us apart.
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Completely.
Halo is built on a fully configurable framework:
Forms
Workflows
Assessments
Dashboards
Risk tools
Multi‑agency rules
Everything can be shaped to match how your service actually works.
This is why Halo fits so many different sectors - the system bends to your practice, not the other way around. -
Most implementations take a few weeks, not months.
Because Halo has been deployed across services for over 20 years, the onboarding process is streamlined:
configuration workshops
form and workflow setup
data migration (if needed)
user testing
training
go‑live support
Smaller services can go live quickly.
Larger, multi‑team or multi‑agency setups naturally take longer - but the process is structured, predictable, and fully supported. -
Yes.
Halo runs in any modern browser, no software to install, no updates to manage.
It works on:
laptops
tablets
Workers can record notes, complete forms, and check caseloads wherever they are.
This is especially valuable for outreach teams, home‑visiting staff, and multi‑site services.
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Halo provides:
Ongoing support via the in-system Crisp messaging tool
Halo ticket system
Halo support, Monday - Friday, 9-5.30 (excluding bank holidays)
Halo workshop training, train the trainer
4 hours of config hours included monthly.
And because Halo is used across the UK, the support team understands the operational context of your service. -
Yes this is one of Halo’s strengths.
Halo supports:
Multi service sites (for example, Drug & Alcohol, Domestic Abuse and ASB) so workers can work collaboratively where a client may be seen by different services at one time ensuring data is not lost and the client doesn't need to continuallyy repeat information.
Within these services Halo supports multiple agencies, teams and episode types to follow the services process/es.
Halo is group based so each user can have access to different modules dependent on the groups attached to their profile, this is also done at a team level as 1 worker can have profiles for many teams.
As a sharing aware system, sharing is custom per team and a newly created episode within one team can be shared to others by default or this can be done manually when required. -
Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
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Yes.
Halo is built with granular, real‑world data‑sharing controls:
team‑based visibility
role‑based permissions
case‑by‑case access
restricted notes
safeguarding‑level controls
multi‑agency opt‑in rules
audit trails for every view, edit, and share
This means information is shared only when it should be, and never when it shouldn’t. -
Halo includes a full reporting suite:
real‑time dashboards
operational reports
performance indicators
outcomes reporting
risk reporting
custom report builder
export options
automated scheduled reports
Because all data is structured and consistent, reporting is accurate, fast, and audit‑ready. -
Halo is hosted in a UK‑based Tier 3 data centre, fully compliant with:
UK GDPR
ISO27001
NHS DSP Toolkit
The 14 Cloud Security Principles
Data never leaves the UK.
Backups, encryption, and security monitoring are all standard.
Halo follows your clients’ data journey
Halo tracks your clients’ entire data journey in a unified, audit-ready timeline, while being fully customisable to match your forms, processes, assessments, and KPIs with automated processes and real-time dashboards.
Form Follows Function
You have built your process to assess needs and deliver interventions to your client. Halo forms are designed to match your existing forms and process. You can update the form fields to meet evolving requirements. All your data fields are available in the reporting and DataStream modules.
Hayley - Dorset
“I just wanted to say thank you so much for this it is great. I have just used it to get the information for a domestic homicide review and it was almost instant.”
Kristal - Devon
“We had to use the Subject Access Request module last week for a couple of clients and it was great! It saved us a huge amount of time.”
Domestic Abuse Forms
We have a wide range standard domestic abuse forms including:
Referral
Assessment
Risk Assessment and Management
DASH
CAADA risk assessments
GAD7
PHQ9
Marac research form
Alerts
Alerts can be configured to your needs and local SLA
Referral alert
Post referral follow up
Monthly Risk Assessment
Dash
Team Formsets
Teams can be assigned specialist formsets
Advice and Information
Safe Accommodation
Advocacy
Therapy
Halo DataStream sends data to your reporting repository
Standard Modules
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One click to event journals
Colour coded timed alerts
One click to add a contact
Click alerts to open forms for action
Filter records by Team or Worker
Filter for clients or alert type -
Links victims and perpetrators
Clearly see links between family groups and identify risks
Instantly filter by new and active cases, or by victims or perpetrators -
Record all contacts for helpline, drop-in and outreach
Refer people into treatment at the click of a button
View all contacts made by a single individual
Search and filter to find historic contacts -
Visually monitor changes in your client progress and well being
We can configure any star such as Recovery Star or Work Star
Filter layers to compare results across time -
Book one-to-one or group sessions
Display clinics by worker, locality or purpose
Recur clinics on weekly or monthly basis
Easily manage groups eg attendance, notes
All notes cascade to client’s file -
Aggregate reporting with a single click
Filter raw data
Sort across multiple columns
Create graphs across multiple series
Report on demographic data
Report on worker processes -
View data for one episode or complete client history
Global event journal shows all client events
Easy filtering to view specific events -
Add notes to help identify key files
Upload any file type (drag and drop feature)
Document purpose list to show document type
Simple Steps
Discovery call
System demo
Design your Halo system
Quote
Contract
Data migration
Training
Launch
