Domestic Abuse Case Management Database
Halo is the complete case management tool for Domestic Violence and Sexual Abuse services in the UK. The software includes all the tools you need to manage everything from the first helpline call, through risk assessments to Marac meetings and casenotes.
Halo has been developed by domestic abuse agencies, police forces, independent domestic abuse advisors, rape crisis centres, sexual assault referral centres and housing agencies.
Halo System Sizes
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Small 5 - 9 users - TODO with RB
Standard Halo Modules
Standard DA formset
2 custom forms
Standard DA Alerts
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Medium 10-30 users
Enhanced Halo Modules
Standard DA formset
8 custom forms
Custom DA Alerts
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Large 31 users +
Advanced Halo Modules
Standard DA formset
8 custom forms
Custom DA Alerts
Client Focussed Care
A fuller, more human understanding of each survivor’s story, held safely so no voice is lost.
More space for compassion and connection, with admin lifted so practitioners can focus on trust and safety.
Consistent, steady support, giving survivors continuity when life feels uncertain.
Clear, real‑time visibility of risk, helping teams act quickly and confidently.
Stronger multi‑agency collaboration, creating a pathway that feels coordinated, protective, and dignified.
Streamlined Workflows
Workflows that flow the way your service works, reducing friction and keeping staff focused on the real task at hand.
Less duplication, fewer manual steps, with smart automation that quietly handles the admin in the background.
Clear, consistent processes, so every practitioner knows exactly what happens next and clients experience smoother, more reliable support.
Faster movement from referral to outcome, with information surfacing at the right moment and bottlenecks removed.
A system that adapts to your practice, not the other way around giving teams confidence, clarity, and room to do their best work.
Simplified Reporting
Clear, accessible reports for every user, whether they run reports daily or only when needed.
Flexible filtering and criteria, making it easy to surface exactly the information you want without navigating complex menus.
Instant visibility of trends and outcomes, helping teams understand performance, risks, and impact at a glance.
Fast exports and shareable formats, so insights move smoothly across teams, partners, and leadership.
Consistent, reliable data, giving organisations confidence in the numbers they use to make decisions and demonstrate impact.
Secure Data Sharing
Safe, controlled access to sensitive information, ensuring the right people see the right details at the right time and no one else.
Stronger protection for clients and staff, with robust permissions, audit trails, and security measures that keep data safeguarded throughout every interaction.
Seamless collaboration across teams and partners, reducing delays and miscommunication while maintaining strict confidentiality.
Real‑time visibility without compromising safety, giving practitioners the information they need to act quickly, confidently, and responsibly.
Consistent, compliant data handling, helping organisations meet regulatory requirements while delivering smoother, more connected support.
Collaborative Teams
Everyone working from the same shared picture, with practitioners, managers, and partner organisations connected through one secure, unified platform.
Clear, coordinated communication, reducing duplication, missed updates, and the friction that comes from siloed systems.
Stronger cross‑team alignment, ensuring services can respond consistently and confidently, even when multiple roles or agencies are involved.
Shared visibility of progress, tasks, and risk, helping teams act quickly, stay informed, and maintain continuity of support.
A smoother experience for clients, who benefit from a team that is connected, organised, and working in step rather than in isolation.
Real Time Insights
Instant visibility of what’s changing, so teams can respond quickly when new information, risks, or actions emerge.
Up‑to‑date data at every step, giving practitioners confidence that the decisions they make are based on the most current picture.
Clear trends and patterns, helping services spot escalation, progress, and pressure points without digging through reports or outdated records.
Faster, more informed coordination, with live updates that keep everyone aligned, from frontline staff to managers and partner agencies.
Clients receive support that responds to their situation as it unfolds, with teams acting on the most current information rather than outdated records.
Adaptive System
A system that shapes itself around your practice, flexing to different service models, team structures, and ways of working without forcing you into rigid pathways.
Workflows that adjust as situations change, ensuring practitioners always have the right steps, prompts, and information for the moment they’re in.
Support that feels intuitive, with screens, forms, and actions adapting to role, context, and client need - reducing cognitive load and helping staff stay focused.
Consistency without rigidity, giving teams a shared structure while still allowing for professional judgement and the nuance required in complex cases.
Confidence that the system grows with you, evolving as services expand, new requirements emerge, or practice shifts without costly rebuilds or disruptive change.
Better Outcomes
Clear visibility of progress, helping practitioners understand what’s changing, what’s working, and where additional support is needed.
More timely, informed decisions, grounded in accurate, up‑to‑date information rather than fragmented notes or outdated records.
Support that stays aligned with client needs, with insights that highlight risks, strengths, and emerging priorities.
Stronger continuity across services, ensuring every team involved can act with confidence and consistency.
A measurable impact, giving organisations the evidence they need to demonstrate effectiveness, improve practice, and invest in what truly makes a difference.
Caseload Managed
The caseload manager is the centrepoint for workers.
They can view the status of key cases, upcoming alerts and risk flags.
The rocket button gives you access to instant messages, quick forms and activity journals.
Your Questions, Answered
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Yes Halo is designed to fit the operational reality of any human‑service environment.
Domestic Abuse, Drug & Alcohol, Young People’s Services, Family Support, Housing, Criminal Justice, Early Help, Mental Health - Halo already supports them all. [refine order]
Because the system is fully configurable, it adapts to your workflows, terminology, assessments, and reporting requirements rather than forcing you into a rigid template.
If your service needs:
structured case management
clear risk visibility
multi‑team or multi‑site working
consistent processes
visible audit trails
…then Halo is a good fit. -
Link to the 3 packages section
Costs depend on three things:
The size of your service (number of users)
The modules you need (case management, reporting, HaloXT, SMS, etc.)
Any bespoke configuration required
Halo is priced transparently and scales with your organisation. -
We combine a thoughtful, human-centred approach with clear communication and reliable results. It’s not just what we do, it’s how we do it that sets us apart.
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Completely.
Halo is built on a fully configurable framework:
Forms
Workflows
Assessments
Dashboards
Risk tools
Multi‑agency rules
Everything can be shaped to match how your service actually works.
This is why Halo fits so many different sectors - the system bends to your practice, not the other way around. -
Most implementations take a few weeks, not months.
Because Halo has been deployed across services for over 20 years, the onboarding process is streamlined:
configuration workshops
form and workflow setup
data migration (if needed)
user testing
training
go‑live support
Smaller services can go live quickly.
Larger, multi‑team or multi‑agency setups naturally take longer - but the process is structured, predictable, and fully supported. -
Yes.
Halo runs in any modern browser, no software to install, no updates to manage.
It works on:
laptops
tablets
Workers can record notes, complete forms, and check caseloads wherever they are.
This is especially valuable for outreach teams, home‑visiting staff, and multi‑site services.
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Halo provides:
Ongoing support via the in-system Crisp messaging tool
Halo ticket system
Halo support, Monday - Friday, 9-5.30 (excluding bank holidays)
Halo workshop training, train the trainer
4 hours of config hours included monthly.
And because Halo is used across the UK, the support team understands the operational context of your service. -
Yes this is one of Halo’s strengths.
Halo supports:
Multi service sites (for example, Drug & Alcohol, Domestic Abuse and ASB) so workers can work collaboratively where a client may be seen by different services at one time ensuring data is not lost and the client doesn't need to continuallyy repeat information.
Within these services Halo supports multiple agencies, teams and episode types to follow the services process/es.
Halo is group based so each user can have access to different modules dependent on the groups attached to their profile, this is also done at a team level as 1 worker can have profiles for many teams.
As a sharing aware system, sharing is custom per team and a newly created episode within one team can be shared to others by default or this can be done manually when required. -
Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
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Yes.
Halo is built with granular, real‑world data‑sharing controls:
team‑based visibility
role‑based permissions
case‑by‑case access
restricted notes
safeguarding‑level controls
multi‑agency opt‑in rules
audit trails for every view, edit, and share
This means information is shared only when it should be, and never when it shouldn’t. -
Halo includes a full reporting suite:
real‑time dashboards
operational reports
performance indicators
outcomes reporting
risk reporting
custom report builder
export options
automated scheduled reports
Because all data is structured and consistent, reporting is accurate, fast, and audit‑ready. -
Halo is hosted in a UK‑based Tier 3 data centre, fully compliant with:
UK GDPR
ISO27001
NHS DSP Toolkit
The 14 Cloud Security Principles
Data never leaves the UK.
Backups, encryption, and security monitoring are all standard.
Halo follows your clients’ data journey
Halo tracks your clients’ entire data journey in a unified, audit-ready timeline, while being fully customisable to match your forms, processes, assessments, and KPIs with automated processes and real-time dashboards.
Form Follows Function
You have built your process to assess needs and deliver interventions to your client. Halo forms are designed to match your existing forms and process. You can update the form fields to meet evolving requirements. All your data fields are available in the reporting and DataStream modules.
Hayley - Dorset
“I just wanted to say thank you so much for this it is great. I have just used it to get the information for a domestic homicide review and it was almost instant.”
Kristal - Devon
“We had to use the Subject Access Request module last week for a couple of clients and it was great! It saved us a huge amount of time.”
Domestic Abuse Forms
We have a wide range standard domestic abuse forms including:
Referral
Assessment
Risk Assessment and Management
DASH
CAADA risk assessments
GAD7
PHQ9
Marac research form
Alerts
Alerts can be configured to your needs and local SLA
Referral alert
Post referral follow up
Monthly Risk Assessment
Dash
Team Formsets
Teams can be assigned specialist formsets
Advice and Information
Safe Accommodation
Advocacy
Therapy
Halo DataStream sends data to your reporting repository
Standard Modules
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One click to event journals
Colour coded timed alerts
One click to add a contact
Click alerts to open forms for action
Filter records by Team or Worker
Filter for clients or alert type -
Links victims and perpetrators
Clearly see links between family groups and identify risks
Instantly filter by new and active cases, or by victims or perpetrators -
Record all contacts for helpline, drop-in and outreach
Refer people into treatment at the click of a button
View all contacts made by a single individual
Search and filter to find historic contacts -
Visually monitor changes in your client progress and well being
We can configure any star such as Recovery Star or Work Star
Filter layers to compare results across time -
Book one-to-one or group sessions
Display clinics by worker, locality or purpose
Recur clinics on weekly or monthly basis
Easily manage groups eg attendance, notes
All notes cascade to client’s file -
Aggregate reporting with a single click
Filter raw data
Sort across multiple columns
Create graphs across multiple series
Report on demographic data
Report on worker processes -
View data for one episode or complete client history
Global event journal shows all client events
Easy filtering to view specific events -
Add notes to help identify key files
Upload any file type (drag and drop feature)
Document purpose list to show document type
Simple Steps
Discovery call
System demo
Design your Halo system
Quote
Contract
Data migration
Training
Launch
